Your Questions, Answered
What is your Lifetime Warranty?
If you receive a product with manufacturing or materials defects, shoot us an email and we’ll make it right. We’re here for the long haul and want you to get a lifetime of use out of your gear. This applies to the original purchaser and is non-transferable. We are committed to our customers. We know that you demand high-quality and durable products that aren’t going to fail when needed most. That’s why we stand behind our products and offer a Lifetime Warranty. See our full Warranty Policy HERE
What is your Return Policy?
If for any reason you are unsatisfied with your order, you may return it for a full refund or exchange, less shipping charges, within (14) days of purchase. Returned products must be in unused condition to be eligible for a refund or exchange.
Please Contact Us with your Order Number and we will respond with return instructions.
View our full return policy here.
How do I reach Customer Service?
Email us at: sales@hrttacticalgear.com
Or contact us here.
Where are your Size Charts?
Content
What is the difference between our Plate Carriers?
HRAC
Features a rear MOLLE plate panel
Does not natively accept our Zip-On Back Panels without our optional Zip-On Panel MOLLE Adapters
Non-detachable shoulder straps
Comes with basic cummerbund strap
Compatible with our 2-Band and Quick Release Cummerbunds
RAC:
Proprietary back panel accepts our Full and Half Zip-on Back Panels
Releasable shoulder strap buckle (can be moved to either side)
Comes with basic cummerbund strap
Compatible with our 2-Band and Quick Release Cummerbunds
LBAC:
Features a chassis system
Comes with a rigid quick release cummerbund for load bearing support
Dual quick release shoulder straps
Proprietary back panel accepts our Full and Half Zip-on Back Panels.
Compatibility
All plate carriers accept our placards and most 10x12” SAPI style plates.
How do I adjust or install my Cummerbund?
Content
What are your Loadout Builders?
HRT Loadout Builders make it easy to build a complete kit while saving on essential gear.
Plate Carrier bundles include a plate carrier, QR cummerbund (excluding the LBAC), Maximus Placard, and a set of Level IV Highcom plates—providing a ready-to-run setup in one package.
ARC Belt (Legacy) bundles include the belt, Cobra buckle, Inner Belt, Pistol Mag Pouch, and AR Mag Pouch with the option to add a selection of other compatible pouches to suit your needs
You must use the Loadout Builders to receive the 10% discount.
How do I choose plates?
Plate choice can be confusing but we are here to help. Click HERE.
