Your Questions, Answered
What is your Lifetime Warranty?
If you receive a product with manufacturing or materials defects, shoot us an email and we’ll make it right. We’re here for the long haul and want you to get a lifetime of use out of your gear. This applies to the original purchaser and is non-transferable. We are committed to our customers. We know that you demand high-quality and durable products that aren’t going to fail when needed most. That’s why we stand behind our products and offer a Lifetime Warranty. See our full Warranty Policy HERE
What is your Return Policy?
If for any reason you are unsatisfied with your order, you may return it for a full refund or exchange, less shipping charges, within (30) days of purchase. Returned products must be in unused, resalable condition to be eligible for a refund or exchange.
Please note that Armor is NOT returnable.
Please Contact Us with your Order Number and we will respond with return instructions.
View our full return policy here.
How do I reach Customer Service?
Email us at: sales@hrttacticalgear.com
Or contact us here.
Where are your Size Charts?
What are your Promotional Sale Details?
Promotional Sales (including percentages off, free shipping, BOGO, Buy More Save More, etc.) are subject to the following unless otherwise stated:
• Valid on HRT branded products and Armor only
• Valid during published promotional periods only
• Cannot be applied to past or future orders
• Cannot be combined with other offers
Please reference our full policy HERE.
What is the difference between our Plate Carriers?
HRAC
Features a rear MOLLE plate panel
Does not natively accept our Zip-On Back Panels without our optional Zip-On Panel MOLLE Adapters
Non-detachable shoulder straps
Comes with basic cummerbund strap
Compatible with our 2-Band and Quick Release Cummerbunds
RAC:
Proprietary back panel accepts our Full and Half Zip-on Back Panels
Releasable shoulder strap buckle (can be moved to either side)
Comes with basic cummerbund strap
Compatible with our 2-Band and Quick Release Cummerbunds
LBAC:
Features a chassis system
Comes with a rigid quick release cummerbund for load bearing support
Dual quick release shoulder straps
Proprietary back panel accepts our Full and Half Zip-on Back Panels.
XVC:
Lightweight, laser cut, skeletal design
Built in venting and cushioning
Load bearing when paired with our Structural Cummerbunds
Full MOLLE rear plate bag that accepts our Zip-On Panel MOLLE Adapters
Compatibility
All plate carriers accept our placards and most 10x12” SAPI style plates.
How do I adjust or install my Cummerbund?
What are your Loadout Builders?
HRT Loadout Builders make it easy to build a complete kit while saving on essential gear.
Plate Carrier bundles include a plate carrier, QR cummerbund (excluding the LBAC), Maximus Placard, and a set of Level IV Highcom plates—providing a ready-to-run setup in one package.
ARC Belt (Legacy) bundles include the belt, Cobra buckle, Inner Belt, Pistol Mag Pouch, and AR Mag Pouch with the option to add a selection of other compatible pouches to suit your needs
You must use the Loadout Builders to receive the 10% discount.
How do I choose plates?
Plate choice can be confusing but we are here to help. Click HERE.
