Privacy policy

High Risk Training, LLC (“HRT,” "HRT Tactical Gear," “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights available to you under applicable privacy laws.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you register on our site, place an order, create an account, or subscribe to our newsletter, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by our payment processors)

  • Any information you voluntarily submit through forms or customer support inquiries


Information Collected Automatically

When you interact with our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and referring URLs

  • Shopping cart activity

  • Cookie identifiers


This information is used for security, analytics, and improving website functionality.

Payment Information

We do not store full credit card numbers. All payment information is processed by secure third-party payment processors. Limited transactional data may be retained for recordkeeping and fraud prevention.

2. How We Use Your Information

We use collected information for the following purposes:

Processing Orders and Providing Services

  • Fulfilling purchases and delivering products

  • Managing your account

  • Providing order updates and transactional communications

  • Preventing fraud and ensuring site security


Communications

  • Sending order confirmations and shipping updates

  • Responding to customer service requests

  • Sending promotional emails only with your consent or where permitted by law

    You may unsubscribe at any time.

Website Improvement & Analytics

  • Enhancing site performance

  • Understanding how visitors interact with our site

  • Personalizing your shopping experience


Legal and Compliance

  • Complying with applicable laws

  • Responding to lawful requests and protecting our rights or safety


3. Legal Bases for Processing (GDPR Notice)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Contract performance: Processing orders and providing services

  • Legitimate interests: Website functionality, fraud prevention, analytics, and security

  • Consent: Marketing emails and certain cookie placement

  • Legal obligations: Tax, accounting, and compliance requirements


4. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your information. These include:

  • Secure Socket Layer (SSL) encryption

  • Encrypted transmission of payment details directly to our payment gateway

  • Restricted access to authorized personnel only

  • No long-term storage of full credit card information


Although we use industry-standard methods, no system is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track shopping cart items

  • Enable website functionality

  • Improve user experience

  • Conduct analytics and performance monitoring


You may adjust your browser settings to disable cookies, though doing so may affect site functionality.

We do not sell personal data collected through cookies.

6. Sharing Your Information

We may share information with:

Trusted Service Providers

Only for business purposes such as:

  • Payment processing

  • Shipping/logistics

  • Email distribution

  • Website hosting and analytics All such providers are required to protect your information and use it only to perform contracted services.


Legal Compliance & Protection

We may disclose information when required to:

  • Comply with the law or legal process

  • Enforce our policies

  • Protect rights, property, or safety


Aggregated/De-Identified Information

We may share non-personally identifiable information for analytics, advertising, or business insights.

7. Your Privacy Rights

Your rights depend on your location. Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Request that we limit or restrict processing

  • Opt out of marketing communications

  • Opt out of certain data sharing practices

  • Request a copy (data portability)

  • Withdraw consent where processing is based on consent


California Residents (CCPA/CPRA)

You have additional rights, including:

  • Right to know what personal information is collected and for what purposes

  • Right to request deletion

  • Right to correct inaccuracies

  • Right to opt out of “sharing” for cross-context behavioral advertising (we do not “sell” data)

  • Right to non-discrimination for exercising these rights


Requests may be submitted using the contact info below.

8. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling orders and transactions

  • Accounting, tax, and legal obligations

  • Security and fraud prevention


Marketing email data is retained until you unsubscribe.

9. Children’s Privacy

Our website is not intended for minors under 16, and we do not knowingly collect personal information from children.

10. Online-Only Policy

This Privacy Policy applies solely to information collected through our website and not to information collected offline unless otherwise stated.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have questions or requests related to this Privacy Policy, you may contact us at:

HRT Tactical Gear

2500 Creekway Dr

Columbus, OH 43207

Email: info@hrttacticalgear.com

Phone: 866-851-4451